Andrew Glassett Senior Product Designer & Consultant Admin Console for AlteryxB2B 〰️ SaaS 〰️ Platform I led the design process of a crucial part of the business—product licensing and user management. We wanted to increase customer satisfaction. iOS Chat App for AnvilB2B 〰️ SaaS I created an experience for an advice service that connects small entrepreneurs to successful advisors. The metric was product adoption. Hybrid Workforce Software B2B 〰️ SaaS A quick shift for a platform that needed to serve a pandemic workforce. An increased number of companies and therefore revenue was the goal. Payment System for Sony MusicB2B 〰️ SaaS An application that helped small businesses pay their contractors and improve relationships. Key metrics included increased retention rate as well as number of sessions per user. Inventory Management ApplicationB2B 〰️ SaaS 〰️ Platform I led the redesign of a core experience that helped customers better manage their inventory. Key metrics included overall customer satisfaction and reduced rate of errors. More Work Coffee Maker Finder for EkoE-commerce Mobile Video Updates for VimeoD2C Read more about me >
